These Terms of Service ("Terms") govern your access to and use of CVR Pilot at cvrpilot.dk and app.cvrpilot.dk (the "Service"). By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.
The Service is offered only to businesses, organisations and professionals acting in a commercial capacity — it is not directed at consumers. By accepting these Terms you confirm that you are at least 18 years old, are acting on behalf of a business, and have authority to bind it. Because the Service is strictly B2B, statutory consumer rights (including any right of withdrawal) do not apply.
CVR Pilot discovers companies matching your Ideal Customer Profile from public sources and public business registries, qualifies and enriches each match with AI, and lets you review and export CRM-ready leads. We provide data and tooling — we do not send outreach on your behalf (see §5). We may add, change or remove features; we will not materially degrade a paid feature you rely on without reasonable notice.
You must provide accurate information, keep your credentials secure, and are responsible for all activity under your account and workspace (including team members you invite). Notify us promptly of any unauthorised use. One workspace = one billing account; team seats follow your plan.
You are an independent data controller for the leads you export and for how you use them. You warrant and agree that, for any processing or outreach using data from the Service, you:
You must not use the Service to: send unlawful unsolicited bulk/spam communications; harass, defraud or harm; build or feed prohibited profiling/discrimination; scrape or attack the Service or circumvent its limits/security; resell or redistribute the raw dataset as a competing data product; train machine-learning / AI models on the Service or its output without our prior written consent; or violate any law or third-party right. We may suspend accounts that do (§11).
Lead and enrichment data is assembled from public sources and AI inference. It may be incomplete, outdated or inaccurate; we make no warranty as to accuracy, completeness, deliverability or fitness for a particular purpose, and you must verify it before relying on it. AI-generated content (fit-scores, summaries, suggested openers) is assistance, not advice — it is not legal, financial or other professional advice. You are responsible for your decisions and communications.
Our handling of personal data is described in the Privacy Policy, which forms part of these Terms. Where we process personal data on your behalf as your processor, our Data Processing Agreement applies and prevails for that processing; for the lead dataset we build, we are an independent controller — and you become an independent controller for your own use.
We own the Service, the software and all related IP, and grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. You retain ownership of your account content and configurations and grant us the licence needed to operate the Service for you. Feedback you give us may be used without obligation.
The Service is provided "as is" and "as available" without warranties of any kind, to the maximum extent permitted by law — including no warranty that it will be uninterrupted, error-free or secure, or that results will meet your requirements.
To the fullest extent permitted by applicable law — regardless of the legal theory (contract, tort, negligence, statute or otherwise) and even if we were advised of the possibility of the loss:
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under mandatory law (e.g. for intent or gross negligence, or for personal injury); where such liability applies it is limited to the minimum the law allows.
You will indemnify and hold harmless CVR Pilot from claims, damages and costs (including reasonable legal fees) arising from your use of the Service, your outreach or other use of lead data, or your breach of these Terms or of applicable law.
We may suspend or terminate access for breach of these Terms, non-payment, abuse, or legal/security reasons; where practical we will give notice. You may stop using and close your account at any time. On termination your right to use the Service ends. No lock-in: you can export your account data and leads in common machine-readable formats (e.g. CSV) at any time during your subscription, consistent with the data-portability and switching expectations of the EU Data Act. Sections that by nature should survive (5, 6, 9–12, 15) survive termination.
We may update these Terms; material changes will be notified by email and/or in the app, and the "Last updated" date will change. Continued use after the effective date means you accept the updated Terms.
These Terms are governed by the laws of Denmark, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods (CISG). The Danish courts have exclusive jurisdiction, regardless of where you are located. (This is a B2B agreement; consumer jurisdiction rules do not apply.)
These Terms (together with the Privacy Policy and any Data Processing Agreement/order) are the entire agreement between us. If a provision is unenforceable, the rest remains in effect. You may not assign these Terms without our consent; we may assign them to a successor in a merger or sale. Neither party is liable for delay or failure due to events beyond reasonable control (force majeure). No waiver is implied by non-enforcement. Notices to you may be sent in-app or to your account email.